Updated 10th November 2023

1. Acceptance of Terms:

By accessing and using the Strength & Stem website, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms, please refrain from using our website.

2. Products and Services:

Strength & Stem offers a variety of floral products and services. Descriptions, images, and prices of products are subject to change without notice. We strive to provide accurate and up-to-date information.

3. Ordering and Payment:

Orders are processed once payment is confirmed. We accept payments through Stripe in GBP (British Pounds). You are responsible for providing accurate and complete payment information. Strength & Stem is not liable for any issues arising from incorrect payment details.

4. Delivery:

Strength & Stem utilises third-party courier services for order delivery. Delivery times are estimates and may vary based on factors beyond our control, such as weather, traffic, or other unforeseen circumstances.

5. Delivery Responsibility:

Once the order has been dispatched to the third-party courier, Strength & Stem relinquishes responsibility for the delivery process. Any issues arising during delivery, such as delays or damages, should be addressed directly with the courier service.

6. Fresh Flower Disclaimer:

Fresh flowers are perishable and natural products. While we make every effort to provide the freshest flowers, variations in colour, size, and shape may occur. We do not offer returns on fresh flowers, as outlined in our refund policy.

7. Intellectual Property:

All content on the Strength & Stem website, including text, images, logos, and designs, is the intellectual property of Strength & Stem. Unauthorised use of any content is strictly prohibited.

8. Privacy Policy:

Strength & Stem values your privacy. Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our website, you consent to the practices described in the Privacy Policy.

9. Limitation of Liability:

Strength & Stem is not liable for any indirect, incidental, or consequential damages arising out of the use or inability to use our products or services.

10. Governing Law:

These terms and conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from the use of our website will be subject to the exclusive jurisdiction of the courts in England and Wales.

11. Changes to Terms and Conditions:

Strength & Stem reserves the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting on our website. It is your responsibility to review these terms regularly.

12. Contact Information:

For inquiries or concerns regarding these terms and conditions, please contact us at hello@strengthandstem.com